DESCRIPTION
CUSTOMER SUPPORT COORDINATOR
FULL AND PART TIME
Responsibilities:
How to Apply:
FULL AND PART TIME
Responsibilities:
- Assisting customers to complete sales orders.
- Answering and directing incoming phone calls.
- Assisting customers arrange delivery and pickups of their merchandise.
- Problem solving: Identifies problems when they occur and is solution-oriented. Asks insightful questions in order to gather information that helps solve a problem.
- Communication: Expresses ideas clearly and concisely to our customers and others, listens carefully so that one can summarize, restate and ask informed questions.
- Analytical: Analyzes data to identify and resolve issues with little direction or guidance at times.
- Must be flexible, action and results oriented, self-starting and comfortable with computers, as well as quick and accurate in data entry skills.
- Must be decisive and able to move with speed to implement daily assigned tasks and projects with little supervision.
- Must be willing and flexible to work weekends and nights.
- Prior Customer Service Experience will be preferred, not required.
How to Apply:
Apply in person, Monday through Friday 10:00AM to 9:00PM.
OR Download Application Form and Mail to:
Schultz Furniture Superstore
Attn: Customer Support Manager
7200 Peach Street
Erie, PA 16509
OR Download Application Form and Fax to: (814) 868-7141.
Schultz Furniture Superstore © 2008. All Rights Reserved. Privacy Statement